About TowMate
For over 15 years, we've been the trusted name in emergency roadside assistance, helping thousands of stranded motorists get back on the road safely.
Years of Service
Rescues Completed
Team Members
Cities Covered
Our Story
TowMate was founded in 2009 with a simple mission: to provide fast, reliable, and compassionate roadside assistance to anyone in need. What started as a single tow truck operation has grown into one of the most trusted roadside assistance companies in the region.
Our founder, Michael Rodriguez, experienced firsthand the frustration of being stranded on the highway with no help in sight. That experience inspired him to build a company that would always be there for motorists in their time of need.
Today, TowMate operates a fleet of over 100 vehicles across multiple states, providing everything from basic towing to emergency fuel delivery, battery jump-starts, and lockout services. Our commitment to excellence has earned us thousands of 5-star reviews and the trust of countless customers.
Our Mission
To provide the fastest, most reliable roadside assistance service available, treating every customer with the care and respect they deserve during stressful situations.
Our Vision
To become the most trusted name in roadside assistance nationwide, known for our rapid response times, professional service, and genuine care for our customers.
Our Values
These core values guide everything we do at TowMate
Safety First
Your safety is our top priority. All our operators are trained professionals with extensive safety certifications.
Rapid Response
We understand emergencies can't wait. Our average response time is under 20 minutes, 24 hours a day, 7 days a week.
Customer Care
We treat every customer like family. Our team goes above and beyond to ensure you're back on the road safely.
Excellence
We strive for excellence in everything we do, from our equipment to our customer service.
Leadership Team
Meet the dedicated professionals who lead TowMate
Michael Rodriguez
Founder & CEO
20+ years in roadside assistance industry
Sarah Chen
Operations Director
Expert in logistics and fleet management
James Wilson
Head of Customer Service
Dedicated to customer satisfaction
Emily Thompson
Fleet Manager
Ensures our trucks are always ready
Why Choose TowMate?
Ready to Experience the TowMate Difference?
Whether you need help now or want to learn more about our services, we're here for you.